Frequently Asked Questions
We accept bank transfer/offline banking and Credit Card. Credit card payments are processed through Stripe.
Please make payment within 24 hours and notify us with the bank transfer details by emailing us at firstname.lastname@example.org. All unpaid orders will be cancelled automatically after 24 hours.
You can make payment by using Visa, Mastercard, and American Express cards issued by Malaysia banks.
Please take a clear snapshot of your ATM Fund Transfer receipt (with your order number written on the receipt). Please bank in the correct amount. Any change owed to the customer will be returned in the form of store discount coupon.
Color of products may varies due to lighting used during photographing session and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter.
Sorry, due to the nature of these products, strictly no refund or exchange will be given under any circumstances.
We will process your order within 48 business hours.
Currently we ship to anywhere within Malaysia. Please subscribe to our email list if you are interested in our products but resides in a different country.